Business IT Services

Server Maintenance
You need your servers to work, but like every piece of technology, they are unpredictable. They can crash or can act up at a moment’s notice. And when they do, you want to be prepared. You want to know help is there. ScottsdaleHelp offers a host of response options for phone & remote control support, service availability monitoring, and after-hours support for emergency server response.

ScottsdaleHelp can provide management and monitoring support including patch management, drive space monitoring, as well as printer settings management and event log monitoring.

Remote Access
With today's mobile culture, being able to access business data from home and on the road is becoming a necessity. Whether your sales people need to access an internal database from a client site or an executive needs to remotely access their desktop, ScottsdaleHelp can provide a solution. We can customize a VPN solution for your needs so you can stay connected from anywhere.

Email and Calendar Solutions
Hosting your own MS Exchange Server can be a headache if you don't configure it and maintain it correctly. Let ScottsdaleHelp get your Exchange implementation working optimally so your employees can stay productive.

Don't need an internal mail solution? Let ScottsdaleHelp host your email for a low monthly fee and never worry about server crashes or downtime again. We can provide basic email hosting or full Exchange hosting with shared calendar support.

Sharing calendars is a great way to stay organized and on task. Let ScottsdaleHelp get your office setup with calendar sharing so employees can coordinate meetings and out-of-office days.  We can also get your Treo or Blackberry smartphone synchronizing in real-time with your desktop to stay connected while traveling.

Network Security
Securing your company information is one of the most important jobs you have. To increase the security of your servers, ScottsdaleHelp offers more than half a dozen security measures to protect your company including: user account administration, file sharing permission administration, security administration, router & firewall rule management, wireless networking management and encryption, and virus and malware prevention.

Backup and Recovery
You can’t afford to lose vital information or important company documents -- no company can. Let ScottsdaleHelp provide a backup solution for your business to prevent data loss by viruses, competitors and ex-employees, or natural disasters.